Delegaits

We've advised, operated and sat on the boards of businesses for over two decades

Our story

We spent twenty years fixing this problem from the inside.

After twenty years in senior leadership roles — we kept seeing the same gap play out: a slick, well-run back office is exactly what separates a scrappy operation from one that scales cleanly. But building one properly, in-house, early, is slow and expensive.

Delegaits is the fix. We give growing businesses that same operating discipline — finance, HR, procurement, facilities, talent, customer ops, and admin — run by specialists, without the overhead of hiring it all in-house.

And we keep looking for better ways to deliver it. By combining process improvement, automation and carefully applied AI, we reduce manual work, improve consistency and keep driving down the cost of your back office as you grow.

The vision

Your SLT runs the business. Delegaits runs everything underneath it.

Every hour your leadership team spends on payroll, procurement or chasing an invoice is an hour not spent on the business only you can build. Delegaits sits underneath, so they don't have to.

Judgement calls and strategic decisions stay exactly where they are — with your SLT. Delegaits is an outsourced and process-optimisation offering: we execute and optimise, we don't decide. Every hour we take off your plate gives you more time to grow the core business.

CEO CFO CCO COO CPO Head of Finance Head of Sales and Marketing Head of Operations Head of People Core business operations Delegaits
Why Delegaits

We don't just provide headcount, we optimise the whole process.

01

Less than the cost of one UK salary

A UK hire costs base salary plus NI, pension, benefits and management time before they've done a day's work. Delegaits delivers the same output for around 30% less, with no recruitment fees and no ramp-up risk if it doesn't work out.

02

Ongoing optimisation, not a headcount swap

We're not just plugging in cheaper heads to do the same manual work. Process redesign, automation and AI agents are part of how we run your account from day one — priced in up front, not sold as a future saving.

03

A full specialist team, not one person's bandwidth

One FTE is a single point of failure — sick days, holiday, turnover, and the limits of what one person knows. Every discipline at Delegaits is covered by a team, so cover and expertise don't disappear when one person's out.

04

Live in 2 weeks, not a 3-month hiring process

No job spec, interviews, or a bad hire to unwind six months in. We audit your process and shadow one cycle before we take over — fully live before a typical FTE has even started.

How does it work?

Every stage moves you closer to a fully optimised process.

We don't just hand you cheaper headcount — each engagement moves through the same four stages, managing execution risk at every step as we build up a real understanding of how your business runs.

01

Understand your current processes

We map your existing workflows, systems and how your teams interact. Service levels are agreed with you before anything changes.

02

Outsource to a cheaper jurisdiction

Day-to-day execution moves to our team in South Africa, run to the same standard as you would expect in the UK.

03

Process automation

Repeatable steps are scripted and automated which cuts turnaround time and cost. We still review and own the outputs.

04

AI agents

AI agents automate repeatable tasks within clearly defined controls. There is human oversight and escalation whenever judgement is required.

We can get up and running in 2 weeks — from kickoff to your first live back-office cycle.

Security and data

Your data stays under your control.

Offshore delivery and AI only work if you can trust how your data is handled. These controls apply to every engagement from day one, whichever functions you hand over.

Read our security policy

  • A signed NDA is in place before anyone accesses your systems or any data changes hands.
  • Each team member gets only the access their role needs — reviewed at kickoff and at every staffing change, and revoked the day someone leaves your account.
  • Your data stays in the systems and locations agreed at kickoff. It is never copied to personal devices or unapproved tools.
  • AI agents work within clearly defined controls, with human review and escalation whenever judgement is required.
  • Any suspected incident goes straight to your account lead and is investigated immediately, and you are notified without undue delay.
Request a proposal